Our Team

Harlenne Burg, Master Aesthetician

Richard Francis Salon and Spa, Ashland, MA, Harlenne

Harlenne originates from Brazil and has made her home here in MA with her family for over 13 years. With over 10 years of experience, Harlenne has received advanced training with Environ, G.M. Collin, and Jane Iredale Mineral Cosmetics. Helping her clients understand more about their skin, her passion is dedicated to help all her guests achieve the ultimate healthy skin regimen. Excited to share her knowledge, Harlenne has had advanced training with Microdermabrasion Ultrasonic Facials, which for most is a skin changing experience. Other important advancements towards clear healthy skin is her training with Age Management Facials, Chemical Peels, Acne Treatments and proper Makeup Application. Harlenne is also a pro with Threading Hair Removal. Treating all of her guests here at the spa with the utmost comfort and care is Harlenne’s focus and goal everyday!


Anna Kovgan, Certified Massage Therapist

Graduate of Mass Bay College, in the art of Muscular therapy. Anna’s extensive knowledge of the body makes her a master in her field. Through pressure point and stretching Anna’s healing hands melt away the tension and stresses of the day and allow each client to expand into a deeper physical balance and self-awarness. Anna offers Deep Tissue massage as well as Swedish and Hot Stones massage.


Karina, Certified Massage Therapist

Graduate of the Utah College of Massage Therapy, Karina has over 17 years of experience as a Massage Therapist with extensive additional training. From Deep Tissue Massage for therapeutic relief  to Thai Yoga massage for strength and flexibility, Karina is well rounded to meet her client’s individual needs and wants. Certified in 2005 as a prenatal massage therapist, Karina offers support to pregnant women to promote relaxation and an easier pregnancy and delivery.

Mariana Khandolishvili, Esthetician

Richard Francis Salon and Spa, Ashland, MA, Mariana Khandolishvili

Mariana believes strongly in the education of her clients on proper skin care and make-up artistry. Trained and educated with G.M. Collin and Environ Advanced Programs, Mariana is highly skilled at Ultrasonic with DermaSound and MicroDermabrasion facials. Her newest specialty is the Bellanina Facelift Massage which is a non-invasive technique for restoring muscle tone and elasticity.

Her passion for good skin care is essential when it comes to treating teen acne skin problems, chemical peels and anti-aging solutions for mature skin. Mariana masters the fine art of hair removal with our Nudess soy-based wax.

mandyMandy Epstein, Master Esthetician

Mandy graduated from Catherine Hinds Institute of Esthetics in 2006. Since then she has had years of experience working with different skin types and learning the most up to date skin care procedures. She specializes in microdermabrasion, dermasound, and specialty peels. She is trained and educated on the latest waxing techniques and loves making her clients glamourous with event makeup. Mandy believes that along with good skincare and regular facials any client can achieve a youthful, more confident self.

Lisa Kaufman, Richard Francis Spa, Reiki


Lisa Kaufman, Certified Reiki Practitioner

Lisa became a Certified Reiki Practitioner back in 2008 and absolutely loves what she does! Coming from a corporate environment for over 17 years, Reiki has brought her a sense of balance and fulfillment to her life and to her clients as well. Lisa resides in Ashland with her husband and children.


Alayna Cohen, Certified Massage Therapist

Alayna Cohen grew up on the small island of Martha’s Vineyard. She attended the University of Connecticut, where she studied Athletic Training. She then attended the Cortiva Institute of Massage Therapy in Watertown, MA. She has a passion for her ability to help relieve pain and promote relaxation. Her areas of expertise include Swedish massage, Deep Tissue, Hot Stone, and Prenatal Massage.